Frequently Asked Questions

Yes. BHW Medical Equipment Co., Ltd. specializes in comprehensive OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) solutions for medical distributors and private labels worldwide.

1. ODM Branding: We apply your custom brand logo to our existing catalog products using heat transfer printing, precision embroidery, woven labels, or silicone molding. (Minimum Order Quantity: 200 pcs per model).

2. OEM Product Development: Our R&D engineering team develops customized products built directly from your physical samples or CAD technical drawings. Development capabilities include:

• Precision plastic component mold tooling development.
• Custom aluminum alloy hinge and upright stay manufacturing.
• Breathable, medical-grade technical fabric compounding and stitching.

We support secure international payment channels, including Wire Transfer / Telegraphic Transfer (T/T) and PayPal.

Standard Commercial Payment Terms: A 50% deposit is required upon official purchase order placement to initiate raw material procurement and production line setup. The remaining 50% balance payment is due upon production completion prior to original bill of lading release or dispatch.

We coordinate global logistics via Express Air Courier, Air Freight, and Ocean Freight depending on cargo volume, urgency, and budget target:

• Express Courier (3–7 Days): Recommended for urgent sample dispatches and small trial orders.
• Air Freight (5–7 Days): Cost-effective solution for mid-sized cargo shipments under 3 CBM requiring fast turnaround.
• Ocean Freight (20–40 Days): The most economical mode for large-volume bulk production shipments (FCL/LCL).

BHW Medical Equipment Co., Ltd. operates under strict ISO 13485 quality management system standards. Our internal Quality Control (QC) team executes a thorough 3-stage inspection protocol:

• Incoming Material Inspection (IQC): Raw fabrics, hook-and-loop fasteners, plastics, and metals are tested prior to manufacturing release.
• In-Process Quality Inspection (IPQC): Continuous stitching density, dimensional tolerances, and hinge functionality checks during assembly.
• Final Pre-Shipment Inspection (FQC): 100% cosmetic and functional evaluation before packing into master cartons.

Our dedicated international sales team prepares comprehensive price quotation sheets within 24 hours of receiving your inquiry details. Quotations include itemized unit pricing, packaging specifications, estimated gross weight/CBM calculations, and production lead times.

Initial samples require a nominal sample fee and shipping cost. However, once your company places a commercial order that satisfies our minimum order threshold, the full sample charge is 100% credited or refunded directly against your bulk order invoice.

If the requested sample is available in our standard sample inventory, it will be dispatched within 3 business days. For customized OEM/ODM prototype development requiring custom fabric cutting or logo printing, production takes approximately 10 to 15 business days.

Standard mass production lead time is approximately 30 to 40 days following receipt of deposit payment and final sample artwork approval. Turnaround time may vary based on total order quantity, product structural complexity, and factory production scheduling.

Freight charges depend on total volumetric weight, shipping mode selected, and target destination port. We collaborate with accredited international shipping lines and logistics partners to secure competitive contract rates for door-to-door, FOB, and CIF delivery terms.

All orthopedic braces, medical supports, and medical devices manufactured by BHW Medical Equipment Co., Ltd. comply fully with international standards, holding CE Certificate, FDA Registration, and ISO 13485 Medical Devices Quality Management Certification.

We utilize diverse industrial branding processes tailored to different fabric compositions and product structures, including heat transfer printing, precision computer embroidery, woven fabric labels, silicone drip molding, and silk screen printing.